September 2023
- More improvements and refinements to Event Phases. Organisers have started using Multi-phase events for series of events and have started defining phases for selling merchandise and taking campsite bookings. See the help document for all the details.
June 2023
- A couple of improvements for multi-phase events. You can now exclude a phase from the “All Phase Discount”. An example would be when a Phase is used for camping. You can now define a message to display at the top of the entry form for the Phase being entered.
May 2023
- Add a signup button to your club website. The HTML code for this can be found on the “The Event” tab. Copy and paste the code into your web page and it should look like this:
- On the entry form, start lane slots, when more than one place is available for a slot the number available and the number taken are shown. These numbers can now be hidden by making the number of starts available equal to 9999. This is useful when there is no limit on the number of entries that can select that slot.
April 2023
- You can now define the information provided in the entry confirmation email. This email is sent to an entrant after successful payment. On the Entry Settings tab, top section, there is a text box for Welcome paragraph. Any text in here will appear at the top of the email. Next in the email will be a section showing payment details, then a summary of the entries made. And then finally any Race Information paragraphs set as “In Confirmation Email”. In Setup The Event, there is a new column for Conf Email. Click on Preview in that column to see how the email will look.
March 2023
- Discounts for individual phases in a multi-phase event. If you are using discounts for helpers, etc. then you must define discounts for each and every phase. They can have the same name and code. The reason for this is to cater for discounts that are only for particular phases. For instance, you could have a helpers’ discount for two phases but not for the third.
February 2023
September 2022
August 2022
- Added the “Skip every” option to the Start Lane definition. Only of real benefit when creating per minute start intervals. Set Skip entry to 4 and every 4th minute will not have a start time created.
May 2022
- Apply junior fees to full-time senior students. In Setup the event, Entry Settings, Age Settings there is a new checkbox “Apply junior fee to students”. In Entry Form – Standard Items there is a new item for Student. This needs to be included on the entry form so that entrants can specify themselves as a student. All junior fee items will be applied.
- Auto allocation of bib numbers. Allocate bib and/or chip numbers sequentially in alphabetical order of surname, first name. Allocation can be by course or across the whole event. Request the allocation on Manage the entries, Entry settings, Auto-allocation of Bib Numbers. The automatic routine runs every 5 minutes.
- A new Entry Form – Standard Item for “Bib” has been added to allow bib numbers to be displayed in bulk emails and on the public start list.
- Added graphical analysis of entries by date entered, gender & affiliation, age, postcode and course. The graphs are available from Manage the entries, click on the Insight link. Graphs are also available for multi-phase (multi-day) events on the Event Phases tab.
April 2022
- Bulk emails can now be sent to “segments” based on any one or more of Phase, Course, Class and date of entry (range).
- You can now define a fee that applies to a specific course/class combination.
- A completely new function to allow Transfers. Used primarily for running races where organisers want to allow people to “sell” their place on to a friend or fellow club member. The existing runner initiates the transfer process on the sign up page and provides the email address of the person taking the entry. They get an email with a code that allows them to create a free entry – even if the event is full. Transfers can’t be made after entries close.
- New Racesignup accounts entering on the day of an event will not need to verify their email address at that time. This will greatly ease the EOD flow for newcomers.
March 2022
- Added settings to hide map, fees courses panels from the event landing page.
- Classes can now have minimum and/or maximum ages. When using these limits it is best to collect the date of birth – the age check is then made against the date of the Event. If you are collecting year of birth only, the age check is made on the 31st December in the year of the Event.
- Added two “memo” fields to the Entry Settings tab for “Sign Up Page Memo” and “Entry Form Memo”. The memos display at the top of the relevant screen and allows you to provide any specific guidance that your entrants may find useful when entering your event.
- Added a mandatory field to the Event tab for “Key contact email”. This should be the email address that Racesignup can use to contact the event organiser or person who is responsible for the event configuration in Race Admin.
February 2022
- Updated the optional COVID-19 splash screen with the current government guidance for grassroots sports participants (as at 21 Feb).
December 2021
- Events and Courses can now have minimum and/or maximum ages. When using these limits it is best to collect the date of birth – the age check is then made against the date of the Event. If you are collecting year of birth only, the age check is made on the 31st December in the year of the Event.
- Added the “Non-member Exempt” flag to Entry Form – Standard Items. See the guide for how to use the Member Exempt and Non-member Exempt flags.
November 2021
- Entry form preview. Menu item: Setup the event. In the table of your events you will see a column for Entry Form. Tap on the Preview link for your event.
- Changed the behaviour of radio buttons on the entry form. Now, for a new entry, neither Yes or No is selected. This means that everyone has to answer the Federation Membership question, making it less likely that a member will miss that question and end up paying the non-member fee.
- Added a second version of the OE2010 export. There is now one version for colour-coded classes and one for age-class based competitions.
- Produced a guide (see Documentation) for setting up an orienteering age-class competition – where entries are taken by Class, not Course.
October 2021
- Added three more “ad hoc” items to Entry Form – Standard Items.So there are now 6 ad hoc fields that can be used as needed and can be text, checkbox, radio button or dropdown select.
- Now, when a profile has a chip number associated with it, the chip hire question defaults to “No”.
September 2021
- Introduced the ability to accept entries to multi-day events. We’ve called the days “phases” to make clear (?) that you can use this for instance if you have 2 distinct events, one in the morning and one in the afternoon. We will produce a guide soon but for now:
- You can have as many phases as you like
- Courses, Classes and Fee bands can be related to individual Phases
- You can define the Entry Form – Standard Items that need to be asked for all phases
- Introduced event specific [codes] and produced a guide on their use.
July 2021
- Added display of British Orienteering membership data. A weekly refresh of the BO membership data is now in place with the data incorporated into the Entry details:
- In the table of entries there is a BOF column which shows a tick against the entries that are validated to the BO membership database as a current member, based on membership number and name;
- When you display or edit an Entry record you can expand the “Current BO Membership Details” section of the form to see the related items from the BO membership database (note this is always current, not a snapshot at the time of the event);
- Current ranking points are included in the OE2010 V11 Export to assist with any seeding requirements you may have for your event.
June 2021
- Added validation of chip numbers. If you want to restrict entered chip numbers to the range of 1000 to 99999999 just add the word ‘dibber’ in the Pattern setting for the chip Entry Form Standard Item;
- Option to allow the same person to enter the same event more than once. There is an additional setting on the Entry Settings tab called ‘Allow the same person to enter more than once’. This can be useful for pre-payment or voucher events or for events such as athletics meetings where a person may need to enter themselves into multiple track or field events (courses);
May 2021
- Start Lane Slot status now shows on Start Lane Slots table in Race Admin. Shows number taken and number vacant;
- Corrected bug that caused custom items as checkboxes to be updated to an incorrect value if set as post payment edit not allowed;
- New guide produced for using a discount to allow a deferral;
- Improved layout of the entry page, in particular displaying the Checkout panel further up the page and a move of the Amend Entry action button to the left hand side;
- Events can now be set to not allow credits to be redeemed. See Entry Settings tab, “Allow credits to be redeemed on this event” (set to Yes by default);
April 2021
- Improved button and badge text, automatically configured to match the event status;
- Optional badge text override;
March 2021
- Additional control over placement of entry form information in entry emails. These emails can be selected to be sent to a specific email address as an entry is made. The ability to specify the fields that are included in the email was implemented to support limited information being passed to the charity associated with the event.
- Removed paragraph in Covid splash screen message regarding clinically extremely vulnerable people participating (following update to Gov UK guidelines);
- Golden Ticket events to allow one entry to a race series;
- Prepayment events to allow entry fee credit to be purchased;
- Racesignup Account now allows access to entered events. From the Racesignup home page click on “Your Account” in the top menu;
February 2021
- Provided more control over entries, amendments and withdrawals on the lead up to the event;
- Improved the messages in the sign up panel;
- Allowed for custom item (merchandise) fees to be excluded from the auto-credit function;
January 2021
- Improved the clone event function. Now all relevant dates are moved relative to the start date of the event: Entries open and closed, Fee band dates, Discount dates, Bulk email sending dates. (Guide updated.);
- Simplified the terminology used in Race Admin and added more help text;
- Added an indicator to the Payment record to show that an auto-credit has been applied to an entry fee related to the payment. (Guide updated.);
December 2020
- It is now possible for the organiser to use Race Admin to change the selected start time or window;
- Entrants now have a page where they can see their credits (across all organisers) and manage their profiles. This page also allows someone to create an account without entering an event. From the Racesignup home page click on “Your Account” in the top menu;
- You can now sell merchandise! Use Entry Form – Custom Items to sell shirts, buffs, car parking, etc.;
- There is now an option to include the Course list in Bulk Email;
November 2020
- When cloning an event there is now an option to clone Start Lanes (checklist updated);
- Allow for Event Organiser to override selected start time – Entry Management, Start List, Edit Entry and allocate new time in “Override or actual start time”;
- Added a tab to Racesignup – Entry Management for Assign Hires (guide updated);
- Enhancements to timing device hire charges and data collection;
- Entrants can now update or delete their competitor profiles;
- Added a Disabled flag to Bulk Emails;
- When cloning an event Bulk Emails are cloned with the Disabled flag set (guide updated);
- When setting an event as Postponed or Cancelled, any queued up Bulk Emails are auto-set to Disabled (guide updated);
- Fully automated refund process. After marking up a payment for refund, the payment card is credited with no further intervention necessary;
- Fully automated credit process. After marking up a payment for credit, the entrant’s account is credited with no further intervention;
October 2020
- Fees display on landing page simplified when Senior and Junior fees are the same;
- Discounts: optional Use Limit added;
- Personal timing device: For use by orienteering events. Added “SIAC Enabled” to the list of devices for an Event. Added a fourth dibber field to profiles so that entrants can store and bring forward both SIAC and non-SIAC dibber numbers;
- Improved the presentation of Credit information;