Racesignup Knowledge Base


Racesignup Knowledge Base

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FAQ

  • Can I use Racesignup for EOD?

  • Is there a way to grant an account credit with our club, e.g. in return for volunteering?

  • How do I clear test data?

  • Can I embed a YouTube video in Race Information?

  • Can I add an entry using Race Admin?

  • Are we able to send a bulk email to all previous entrants?

  • How can I quickly test that fees are calculating OK

  • Can I hide the start list from the event landing page?

  • What is Badge Text Override?

  • Getting Started
    • The Racesignup entry system
    • Using Race Admin
    • Signing up as a race director, event organiser or club
  • Creating events
    • Adding (creating) an event
    • Using System Templates
    • Cloning an event
    • Multi phase events
    • Best practice for Entry Form - Standard Items
  • FAQ
    • Can I use Racesignup for EOD?
    • Is there a way to grant an account credit with our club, e.g. in return for volunteering?
    • How do I clear test data?
    • Can I embed a YouTube video in Race Information?
    • Can I add an entry using Race Admin?
    • Are we able to send a bulk email to all previous entrants?
    • How can I quickly test that fees are calculating OK
    • Can I hide the start list from the event landing page?
    • What is Badge Text Override?
  • How to . . .
    • Format your text
    • Event Organiser (Restricted)
    • Setup a multi-phase or multi-day event
    • The Car Share Scheme and how to use it
    • Set up and use a Golden Ticket for a series of events
    • I need to refund but auto-credit is enabled
    • Select the image to display on the event landing page
    • Bulk Emails
    • Manage a postponed, rescheduled event
    • How to use a discount code for a deferral
    • How to use the Member Exempt and Non-member Exempt flags
    • Collect health information
    • Charging a lower fee for young adults
    • How to restrict the number of cars
    • How to do a Mass Update
    • Find the link to an event's landing page to add to a website
    • Create a social media post for your event
    • Find the responses to Custom Items
    • Export Entry Form Data
    • How to delete an event
    • Refund a Payment
    • How-to Videos
  • Guides
    • Refunds and Credits
    • Archiving events
    • Entry Passcodes - what are they and how to create them
  • Orienteering
    • Assign hire card numbers
    • Manage late entries and map numbers for orienteering events
    • Set up for SI and SIAC dibber hire
    • Validate British Orienteering Membership
    • Set up an orienteering event for age class competition
    • Allowing participants to declare themselves as non-competitive
    • Collecting Start Time Preference, Early, Middle, Late
    • Orienteering Championship Eligibility
    • Start Lanes, Times and Slots
  • What's new
    • March 2025
    • January 2025 - Orienteering Championship eligibility flag
    • December 2024 - Export Entry Form Data
    • October 2024 - Web friendly name for your landing page
    • July 2024
    • May 2024
    • April 2024
    • March 2024
    • February 2024
    • December 2023
    • October 2023
    • Up to September 2023

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