Racesignup Knowledge Base


Racesignup Knowledge Base

  • Home

Getting Started

  • The Racesignup entry system
  • Using Race Admin
  • Signing up as a race director, event organiser or club
View all 3 articles

Creating events

  • Adding (creating) an event
  • Using System Templates
  • Cloning an event
  • Multi phase events
  • Best practice for Entry Form - Standard Items
View all 5 articles

FAQ

  • Can I use Racesignup for EOD?
  • Is there a way to grant an account credit with our club, e.g. in return for volunteering?
  • How do I clear test data?
  • Can I embed a YouTube video in Race Information?
  • Can I add an entry using Race Admin?
  • Are we able to send a bulk email to all previous entrants?
View all 9 articles

How to . . .

  • Format your text
  • Event Organiser (Restricted)
  • Setup a multi-phase or multi-day event
  • The Car Share Scheme and how to use it
  • Set up and use a Golden Ticket for a series of events
  • I need to refund but auto-credit is enabled
View all 22 articles

Guides

  • Refunds and Credits
  • Archiving events
  • Entry Passcodes - what are they and how to create them
View all 3 articles

Orienteering

  • Assign hire card numbers
  • Manage late entries and map numbers for orienteering events
  • Set up for SI and SIAC dibber hire
  • Validate British Orienteering Membership
  • Set up an orienteering event for age class competition
  • Allowing participants to declare themselves as non-competitive
View all 9 articles

What's new

  • March 2025
  • January 2025 - Orienteering Championship eligibility flag
  • December 2024 - Export Entry Form Data
  • October 2024 - Web friendly name for your landing page
  • July 2024
  • May 2024
View all 12 articles
  • Getting Started
    • The Racesignup entry system
    • Using Race Admin
    • Signing up as a race director, event organiser or club
  • Creating events
    • Adding (creating) an event
    • Using System Templates
    • Cloning an event
    • Multi phase events
    • Best practice for Entry Form - Standard Items
  • FAQ
    • Can I use Racesignup for EOD?
    • Is there a way to grant an account credit with our club, e.g. in return for volunteering?
    • How do I clear test data?
    • Can I embed a YouTube video in Race Information?
    • Can I add an entry using Race Admin?
    • Are we able to send a bulk email to all previous entrants?
    • How can I quickly test that fees are calculating OK
    • Can I hide the start list from the event landing page?
    • What is Badge Text Override?
  • How to . . .
    • Format your text
    • Event Organiser (Restricted)
    • Setup a multi-phase or multi-day event
    • The Car Share Scheme and how to use it
    • Set up and use a Golden Ticket for a series of events
    • I need to refund but auto-credit is enabled
    • Select the image to display on the event landing page
    • Bulk Emails
    • Manage a postponed, rescheduled event
    • How to use a discount code for a deferral
    • How to use the Member Exempt and Non-member Exempt flags
    • Collect health information
    • Charging a lower fee for young adults
    • How to restrict the number of cars
    • How to do a Mass Update
    • Find the link to an event's landing page to add to a website
    • Create a social media post for your event
    • Find the responses to Custom Items
    • Export Entry Form Data
    • How to delete an event
    • Refund a Payment
    • How-to Videos
  • Guides
    • Refunds and Credits
    • Archiving events
    • Entry Passcodes - what are they and how to create them
  • Orienteering
    • Assign hire card numbers
    • Manage late entries and map numbers for orienteering events
    • Set up for SI and SIAC dibber hire
    • Validate British Orienteering Membership
    • Set up an orienteering event for age class competition
    • Allowing participants to declare themselves as non-competitive
    • Collecting Start Time Preference, Early, Middle, Late
    • Orienteering Championship Eligibility
    • Start Lanes, Times and Slots
  • What's new
    • March 2025
    • January 2025 - Orienteering Championship eligibility flag
    • December 2024 - Export Entry Form Data
    • October 2024 - Web friendly name for your landing page
    • July 2024
    • May 2024
    • April 2024
    • March 2024
    • February 2024
    • December 2023
    • October 2023
    • Up to September 2023

Racesignup Knowledge Base is proudly powered by WordPress